A voice agent that answers every call, books the job, and never goes home.
Thallon builds AI voice agents for US businesses: phone agents that pick up 24/7, qualify the caller, book directly into your calendar, and log every word into your CRM. In English and Spanish, on the number you already have.
Thanks for calling Ridgeline HVAC, this is the scheduling assistant. How can I help?
Our AC just died and it's 96 degrees out. Can someone come today?
I can get a technician out this afternoon. What's the service address?
2214 Alder Court, in Mesa.
You're booked for today at 4:30pm. I just texted you the confirmation and the tech's photo.
A Thallon voice agent answers every call in seconds, qualifies the caller with the questions your best front-desk person would ask, books directly into your calendar, escalates to a human when it should, and logs every word into your CRM.
Every call picked up in seconds, around the clock. No hold music, no voicemail, no "we'll call you back". For most service businesses, the missed call after hours is the job that went to a competitor.
The agent asks what your best front-desk person asks: what the caller needs, where they are, how urgent it is. It captures name, phone, service, and urgency as structured data, not a sticky note.
Direct integration with your real calendar. The agent books, reschedules, and confirms appointments in the same call, and sends the reminder afterward.
When a caller needs a human, the agent knows. It transfers warm with full context, or captures the details and flags the right person immediately. Nothing gets lost in a queue.
Every call transcribed, every outcome logged into your CRM. You can read any conversation your business had while you were asleep, and measure exactly how many turned into booked work.
Six in ten smartphone users have contacted a business directly from search results using click to call. When that call rings and nobody picks up, the next tap is your competitor's listing.
Google / Ipsos, click-to-call researchResponding to a new inquiry within the first hour makes a business nearly seven times more likely to qualify that lead. A voice agent compresses "within the hour" to "within two rings", at any hour.
Harvard Business Review, lead response studyWill callers know they are talking to an AI?
Yes, the agent identifies itself. The conversation is natural enough that most callers stop caring within the first sentence, because they called to solve a problem, not to chat. The measure that matters is whether the job got booked.
What happens when the agent can't answer something?
It hands off, it doesn't improvise. The agent works from your business's actual information: services, pricing rules, coverage area, policies. Outside that boundary it transfers to a human with context or takes a message with every detail captured.
Do we need a new phone number or phone system?
No. The agent connects to the number your customers already call. It can answer everything, answer only after hours, or answer overflow when your team is busy. You choose the coverage.
A 30-minute working session: we map where your operation leaks revenue and what a system to catch it looks like.